Frequently Asked Questions

All of us at PatientPleasers.Com want the ordering process to be as smooth as possible. We've re-vamped our website so all you need to do is...

  • Select your product
  • Provide the imprint information
  • Checkout

After that...We'll do the rest!

If you have any other questions, hopefully they will be answered below.

How long will it take to receive my order?

Production time ranges from 7 to 10 business days. Your order will be shipped from our production facility within 10 days from the day your order was received and finalized.

How do I place my order?

You can place the order securely online and provide us all of your imprint information in the text boxes provided. To inquire about availability of custom artwork, call (800) 322-4494 or email

Is my information secure?

We want to assure you that we work to protect the security of your sensitive information during transmission by using Secure Sockets Layer (SSL) Software which is high level encryption (128bit) for your information. One thing you can do to assist us in protecting your account information is to make sure you log out of your account after your transaction.

What are the Shipping and Handling Rates?

All ground shipments within the contiguous United States always receive FREE SHIPPING & HANDLING. If you need expedited services, please contact our Customer Service department at (800) 322-4494.

What is the mil thickness of your magnets?

Unless otherwise noted in the product description, all of our stand-alone magnets come in a 20 mil thickness.



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